Would like some feedback. I recently emailed one of Vater's Artist Relations/Marketing guys, just to compliment them on the 5A Sugar Maple wood tips, which I was turned on to by my local drum shop, and have been using consistently for nearly 3 years now. I also mentioned that I have one of their stick holders and a set of their earplugs. Crickets. Not even a form letter. I realize that I'm not one of their "featured artists", but you'd think common courtesy would dictate some kind of return communication? After all, we're the ones shelling out the $9 (US) and change every three weeks or so for new lumber. Has anyone else experienced this?