I was in communication with them around the same time. I got super busy and then didn’t want to send cymbals around during the crazy shipping season. Evidently, they stopped the service with the new year, so anyone hoping for the service after the time goes custom shop or nothing. Major bummer. 1st world problem, but still a major bummer.Interesting about the thinning service. I recently had them thin out my Bash Ride to the thinnest spec possible last year in late November. As part of the refresh program it cost just $40 and they ship back free.
Wonder why they've decided to cut out this service suddenly?