Thanks for sharing!!
So glad we were able to help you out and yeah, James is great!I'd like to share something:
I called Drum Center of Portsmouth recently looking for a new foot pedal. I spoke to James and told him about my issue with my DW 9000 (which I regrettably did not purchase from them). James told me that as much as he'd love to sell me a new pedal, that I didn't need one. He told me how to fix my issue and couldn't have been more helpful. The guy literally spent 10 minutes on the phone with me helping me with a pedal I didn't buy from him. I'm not sure there is any drum seller as professional as this store is. No one else would have told me to save my money and inform me how to fix the problem.
They have always been so helpful and I try to give them my business when possible. Plus, they have the best videos and come off as truly nice guys. Well done gentlemen.
Great! Thanks for the kind words!Totally agree about how great DCP is to work with. They always answer my questions and get back to me with information in a timely manner. I ordered a Gretsch bass drum recently from them (Joe helped me, I believe) and they were just the best to work with.
Oh, and I love their videos!
Thanks as always Joe!Another DCP story: I’ve been shopping online with DCP since I first saw Shane demoing products on YouTube many years ago. Since then, I’ve emailed Shane and Tony numerous times; getting their advice and opinion on snares, drums, hardware, pricing....etc. Each and every time that I’ve asked a million and one questions, they’ve ALWAYS responded in a timely and enthusiastic manner. I can’t stress this enough, Shane and Tony are great people who really care about the drumming community. No matter what your skill level is or your price point, these guys do their best to help you. I truly appreciate their commitment, professionalism, and friendship over the years. Congratulations on the prestigious award. Well deserved!