Facebook?

wildbill

Platinum Member
I don't get Facebook.

I've gone to some of the manufacturer's sites and it seems like everyone posts questions and no one answers them.
There's lots of random comments, people posting pictures, and statements of liking or disliking.
But it doesn't seem like it goes anywhere, or accomplishes anything.

Am I getting it wrong?
 

KamaK

Platinum Member
it seems like everyone posts questions and no one answers them.
There's lots of random comments, people posting pictures, and statements of liking or disliking.
But it doesn't seem like it goes anywhere, or accomplishes anything.
You have just described social media in its entirety.
 

bermuda

Drummerworld Pro Drummer - Administrator
Staff member
For many companies, Facebook, Instagram, Twitter etc are really just an online presence, like a web site. The benefits of interactivity aren't so apparent to most of the larger, established companies, unless they have an exclusive and savvy SM person. The smaller companies are typically run by younger people who are more dedicated and comfortable with SM as a communication tool.

I think.

Bermuda
 

wildbill

Platinum Member
In regards to manufacturers, it seems to me their time would be better spent
on keeping their sites up to date with accurate information,
for people who are seriously considering their products.

But what do I know? - LOL
 

bermuda

Drummerworld Pro Drummer - Administrator
Staff member
In regards to manufacturers, it seems to me their time would be better spent
on keeping their sites up to date with accurate information,
for people who are seriously considering their products.

But what do I know? - LOL
That's another aspect of an online presence, it's extremely easy to update, yet many companies are slow to do it. I dare say that Ludwig's web site is a year old at this point, which is not good news in terms of all of the new product & finishes they just showed at NAMM. OTOH, their SM pages are updated regularly. But, they're not a substitute for a catalog-type site with specs and additional info.

Bermuda
 

Mad About Drums

Pollyanna's Agent
Am I getting it wrong?
No, lol, but...

...I think it depends on how and why you use/join Facebook in the first place.

I recently joined Facebook a few months ago from a DW's friend suggestion and I use it exclusively as an extension of this forum, all my FB friends are members here on DW. Therefore, the general public doesn't see my whereabouts on FB, all my posting, photos and links are shared on a "friends" only basis.

It's nice to see a different insight of the DrummerWorld's community, while we still chat a lot about drums and music, we also share different topics that's not really discussed here on the forum, I think it's very positive and it shows other sides of our characters, hobbies, personality and life in general.
 

Stroman

Platinum Member
Facebook is mainly for fun, bullshitting with friends, letting my family know I'm still alive, lol. I may like a manufacturer's fb page, but that isn't where I'd go for any real information about their products. It might be NICEif their pages were carefully updated, etc, but that just doesn't seem to be the reality.
 

porter

Platinum Member
In regards to manufacturers, it seems to me their time would be better spent
on keeping their sites up to date with accurate information,
for people who are seriously considering their products.
You don't think somebody whose impression of a company is positive enough to actively seek them out on Facebook and like their page isn't "seriously considering their products"?

I think drum manufacturers, especially the big ones, are awful at websites. It's not a Herculean task by any means to keep a website accurate and engage with their fan/customer base on social media at the same time, and most can't even manage the first.

All the time, I see Evans and Meinl posting native Facebook videos, sometimes videos that they don't even put on facebook, and answering occasional questions that potential customers might have. That's pretty valuable, I think. Also, people with large friendbases have the ability to share facebook posts from companies easily – free advertising that wouldn't happen with only a website.

Don't get me started on companies with a Facebook but no website, though. That's a bad idea all around.
 

alparrott

Platinum Member
I actually just asked a question to Yamaha and had it answered within a week. Granted, it was not the answer I wanted (Q: "Will you port your Multi-12 Touch app to Android ever?" A: (essentially) "Who knows?"), but I got an answer! From I think a real human-type being person! Victory!
 

EvansSpecialist

Silver Member
There's definitely a lot of noise when it comes to the social presence of certain companies (not just within our industry) because a lot of brands still think of social media purely as advertising as opposed to an opportunity to engage the community, answer questions, and establish a vibe. I like to think of social media more as responsive media.

I run all of our social channels (it's quite the job!) and make a point of responding to every Tweet, comment, direct message, et. that I can. I also make a point of sharing artist content or general drumming-related content that our communities find interesting. I've spent a significant amount of time reviewing what people seem to enjoy engaging with and work to produce more of it. We've got a new series of videos that will actually be launched in the coming weeks on the Evans Facebook page that were filmed with the intention of providing some entertainment and insight into relating to several of our artists.

Just like here on Drummer World, I try to "keep my ear to the ground" and make sure that we're meeting the needs of the drumming population across our various social networks. I also make a point of rewarding those that follow us on these various networks with behind-the-scenes coverage (I do a decent amount of live streaming via Periscope for factory tours), first looks at new products, opportunities to beta test unreleased products, and more. Of course, I'm always looking for more opportunities to present interesting and entertaining information and love suggestions.
 

Duck Tape

Platinum Member
If you can't already tell, facebook users are generally annoying. There are plenty of intelligent and fair people on facebook but there are many more racist, sexist, ignorant, stupid, attention seeking, argumentative, arrogant people and the list goes on. Many of them want attention, to argue, to stand out from the crowd with some unique perspective, or misconstrue or troll others because they're bored.

I'd say most page admins keep these commenters at arms length, lest they open a can of worms.

I have actually complained on facebook about my gillette razors not lasting very long, Gillette sent me a brand new battery powered shaver with a full set of razors. And when Zoom never responded to my emails (I made several attempts for months), I wrote on their facebook page and I quickly got a message from someone high up with a phone number to call, and my q3 was promptly repaired, free of charge. So you can get some customer service sometimes.
 

Juniper

Gold Member
If you can't already tell, facebook users are generally annoying. There are plenty of intelligent and fair people on facebook but there are many more racist, sexist, ignorant, stupid, attention seeking, argumentative, arrogant people and the list goes on. Many of them want attention, to argue, to stand out from the crowd with some unique perspective, or misconstrue or troll others because they're bored.
This

For me Twitter is my preferred Social Media site as I can actually choose what I want to see by following profiles of things I am interested in, without seeing what someone I went to school with 20years ago and havent seen since had for their tea, attention seeking updates or their poor views of other ethnic groups like in Facebook- which is one of the many negatives.

However, I can see the importance of manufactures using Social Media and updating it more regularly with content as compared to their websites as they may have more of an audience on such sites with things such as the ‘Share’ and ‘Like’ functions, plus not to mention other peoples activity showing on friends feeds- which means companies get more of an overall presence/audience online.

EDIT: On the flipside my main band keeps our Facebook/Twitter and Soundcloud pages more updated than our website! Come to think of it I cant remember the last time I checked our site. It's no doubt way out of date.
 

bermuda

Drummerworld Pro Drummer - Administrator
Staff member
Don't get me started on companies with a Facebook but no website, though. That's a bad idea all around.
Agreed, SM pages are not web sites. Aside from the assorted limitations of using an SM page as a site, it's a damaging perception of a 'company' that won't pay a tiny amount to host a site.

Is a company who's only on SM really a serious contender? Not to me, but perhaps it is to a generation for whom Facebook and Twitter are established entities. :(

Bermuda
 

PorkPieGuy

Platinum Member
That's another aspect of an online presence, it's extremely easy to update [...]

Bermuda
I think that this is key. It's so easy to snap a pic from your phone and have it posted to FB within seconds as opposed to taking a picture, uploading to somewhere like photobucket OR using a memory card or something to get it onto a computer, adjusting it (crop, color, brightness, etc.), then uploading it to a website.
 

Midnite Zephyr

Platinum Member
I see a lot of funny stuff on FB. I get my news from there too because I don't watch news on TV/Cable. I like to keep up with the current local music scene on FB, like who's playing where and what's coming up. Sometimes I'll go to a manufacturers FB page and find out stuff like the old drummer from Slayer has a new band and they are playing in Fullerton next Friday at the So and So bar. I would never know that unless I saw it on FB. I don't use my last name because I don't want to be found. People who know me know where to find me.
 

Drumlove65

Senior Member
I know some people who are involved in technology data projection analysis and the trend shows Facebook falling and Youtube rising. It makes sense. I get tons of product info/reviews on youtube and it's a great way to establish one's own identity. My plan is to post a vid of myself playing by the end of this summer.

For all the reasons that a previous poster noted, I'm sick of FB and am considering shutting down my profile/acct.
 

Rochelle Rochelle

Senior Member
A company's presence on Facebook IMO is just for marketing and advertising. I've never thought of Facebook as a way to get support or questions answered. I usually find an email address or form on their website. Liking companies just produces so much garbage in the newsfeed that I then have to go in and block that it's not worth it.

I have gotten support from some companies on Twitter (Fitbit) but then again they have encouraged that as a way to get in touch with them.
 

GruntersDad

Administrator - Mayor
Staff member
I have found that I get much more info, and get bit quicker on Twitter than on Facebook. I follow Gretsch, Evans, Zildjian and a few drummers to see what is happening now. Facebook as Bermuda says is like an extension to their websites existing only to grab people who visit Facebook frequently.
 
I quite like SM for most of these brands. I get quick updates whether it's on Instagram, Facebook or whatever. Seeing as it's social media, I would expect to be able to use those mediums to get in touch with them, but apparently that isn't the case most of the time.
 

Macarina

Silver Member
Not to divert, but maybe a tangent.

Is a Facebook presence for a local band value added? We've got to market ourselves. Is FB a good avenue? Or something else?

Note: I know nothing about FB and it all appears to be waste of time, IMO
I'm old... sue me.
 
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