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  #1  
Old 11-26-2012, 08:47 PM
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Defender Defender is offline
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Default Yamaha DTX Silicon Snare

Guys.. I'm hoping someone knows the answer to this...

Has anyone seen the top surface of the DTX silicone head start to pull up from the surface and made bigger bubbles? I've only had my set for a few months now and my snare head, right in the middle has about 3 or 4 bubbles maybe 1/4 inch or smaller popping up from the surface.

I know these heads are designed with this cool air infused silicone, but this seems to be pulling away.

Any help please, Defender
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Old 11-27-2012, 08:12 PM
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Default Re: Yamaha DTX Silicon Snare

Thankfully I have no such observation. Mine looks as good as new.
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  #3  
Old 11-27-2012, 09:13 PM
theoak theoak is offline
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Default Re: Yamaha DTX Silicon Snare

Still good here ... purchased June 2012.
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Old 11-28-2012, 09:32 AM
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Default Re: Yamaha DTX Silicon Snare

Thanks for the feedback. I just sent an e-mail off to Kraft Music...Let's see how good their customer service department is... I'll keep you informed.

Peace, Defender
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Old 12-03-2012, 08:56 PM
theoak theoak is offline
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Default Re: Yamaha DTX Silicon Snare

I will add that their customer service was really good for me.

I purchased one of their kits.

The kit came with a 10 inch rubber snare as a 4th Tom (or whatever really).

The pad worked great, but it did not include the cable.

So ... long story short ... Kraft called Yamaha ... about a week or two later ... had a nice cable in the mail directly from Yamaha.
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Old 12-07-2012, 10:07 PM
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Default Re: Yamaha DTX Silicon Snare

Quote:
Originally Posted by Defender View Post
Thanks for the feedback. I just sent an e-mail off to Kraft Music...Let's see how good their customer service department is... I'll keep you informed.

Peace, Defender
I would call yamaha support or email them. They are very responsive. I emailed them last week and conversed with them multiple times within hours. Won't hurt to get another input from Yamaha yourself, while Kraft is doing their thing.

good luck...
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Old 12-08-2012, 11:02 AM
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Default Re: Yamaha DTX Silicon Snare

Quote:
Originally Posted by ronyd View Post
I would call yamaha support or email them. They are very responsive. I emailed them last week and conversed with them multiple times within hours. Won't hurt to get another input from Yamaha yourself, while Kraft is doing their thing.

good luck...
Actually I called Kraft Music back the day I posted this. The next day they asked for a picture to send to their Yamaha Rep. The same day the gentleman from Kraft Music called back and told me Yamaha was sending me out a new 10" DTX silicon pad and that there was no need to send back the defective one.

I'll tell you right now, I'm not in any way, shape, or form trying to advertise for Kraft Music or Yamaha, but what they've done for me goes way beyond Quality Customer Service.

Both of these companies have definitely earned my return business.

I hope this helps anyone who is considering a Yamaha Product, because I'll definitely be buying more from this company in the future!

Defender
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  #8  
Old 12-08-2012, 04:50 PM
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scorch whammin scorch whammin is offline
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Default Re: Yamaha DTX Silicon Snare

Quote:
Originally Posted by Defender View Post
I'll tell you right now, I'm not in any way, shape, or form trying to advertise for Kraft Music or Yamaha, but what they've done for me goes way beyond Quality Customer Service.

Both of these companies have definitely earned my return business.

I hope this helps anyone who is considering a Yamaha Product, because I'll definitely be buying more from this company in the future!

Defender
This is one of the reasons why I play Yamaha drums..their CS has always been top notch when I've needed something for one of my kits...
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