DRUMMERWORLD OFFICIAL DISCUSSION FORUM   

Go Back   DRUMMERWORLD OFFICIAL DISCUSSION FORUM > Drum Gear > Electronic Drums

Electronic Drums All about Electronic Drums

Reply
 
Thread Tools
  #1  
Old 02-11-2012, 03:11 PM
Valmar's Avatar
Valmar Valmar is offline
Junior Member
 
Join Date: Jul 2010
Location: Canterbury,UK
Posts: 8
Default DM8 Pro Blue Screen of Death?

I've had my DM8 Pro for less than a day, which I bought as a noise-reducing replacement for my beloved Mapex (the neighbours no longer approve - we've all been there)

The second time I ever power it up the screen is blank, a hissing noise comes through my headphones and it's unusable. I havent even played the kit properly yet so I seriously doubt its due to any outside damage to the unit, and it worked fine yesterday when I was setting the kit up for the first time out the box.

Have tried resetting to factory settings by powering on holding Exit and Store but it made no difference.

Have sent a message to Alesis customer support ( I think; upon completing the form I simply get a blank screen with no confirmation of receipt or sending so I have no idea if Alesis even got it - pretty shoddy) and tried phoning my UK support desk (which is only open Mon-Thurs - again very shoddy as weekends are a lot of people's only spare time) so far both to no avail.

I am therefore sitting at what is now an extremely expensive set of practise pads, and I already have enough of those.

Any advice/support would be extremely welcomed, this issue is incredibly frustrating. I've never owned an e-kit before and was extremely hesitant about buying so this issue happening after less than 24 hours of ownership has really soured me.
__________________
Hangs around with the band
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are Off
[IMG] code is On
HTML code is Off




All times are GMT +2. The time now is 10:40 PM.


Powered by vBulletin® Version 3.8.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Bernhard Castiglioni's DRUMMERWORLD.com