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  #1  
Old 02-23-2007, 12:22 AM
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Mista Bob Mista Bob is offline
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Default Aquarian

Just got off the phone with Aquarian owner, Roy Burns!

Was having problem with a head of mine chipping, so I called him up and he said they'll give me a free replacement.
Definitely some top quality service from Aquarian, I can't really picture Remo or Evans doing the same thing (or maybe I'm wrong, who knows).

But yeah, aside from a bit of a chipping problem, the head sounded amazing.
And after this I would definitely recommend them to everyone.
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  #2  
Old 02-23-2007, 12:42 AM
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killer_deep killer_deep is offline
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Default Re: Aquarian

Which head was chipping? I absolutely love Aquarian... I wish there was a reliable local dealer here in Lethbridge.

S
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Old 02-23-2007, 01:13 AM
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Default Re: Aquarian

It was a Jack De Johnette 14" head.
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  #4  
Old 02-23-2007, 04:10 AM
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SLEEPY BRiGHT EYEZ SLEEPY BRiGHT EYEZ is offline
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Default Re: Aquarian

I'm going back to Aquarian on my next head purchase. Love em. Never had to use their customer service, but it's good to know it's... umm... good. :)
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  #5  
Old 02-23-2007, 05:10 AM
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Default Re: Aquarian

Quote:
Originally Posted by Mista Bob View Post
Just got off the phone with Aquarian owner, Roy Burns!

Was having problem with a head of mine chipping, so I called him up and he said they'll give me a free replacement.
Definitely some top quality service from Aquarian, I can't really picture Remo or Evans doing the same thing (or maybe I'm wrong, who knows).

But yeah, aside from a bit of a chipping problem, the head sounded amazing.
And after this I would definitely recommend them to everyone.
First welcome in the Aquarian family and glad the Aquarian exceptional customer service solved your flaking problem. Have fun experimenting their heads.

Quote:
Originally Posted by killer_deep View Post
Which head was chipping? I absolutely love Aquarian... I wish there was a reliable local dealer here in Lethbridge.

S
I now have a local dealer but before I used to order them by email with Long & McQuade Ottawa. I'm sure you can order them from L&M in Edmonton or Calgary and they are less expensive than Remo or Evans.
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  #6  
Old 02-23-2007, 07:35 AM
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Default Re: Aquarian

I once had a bad head too. It wasn't a coating problem but it was a problem with a slightly bent hoop. I called and also talked to Roy and got a new head in the mail a few days later. That was a Performance 2 head. I have a set of the coated Studio X heads on my toms now. I like them a lot. I never used coated heads.... ever. The coating is chipping off the 10 inch tom like crazy. This is just after a few hours of playing time. I'm not going to complain I am going back to clear heads soon anyway. The coating is fine on the other 2 heads though. It is just the one that is peeling like sunburn.
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  #7  
Old 02-23-2007, 09:05 AM
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Default Re: Aquarian

I have tried multiple Aquarian coated heads and none ever chipped easily as some says, it must be bad batch of coating like Aquarian said it could happen sometimes.
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  #8  
Old 02-23-2007, 09:09 AM
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Default Re: Aquarian

Yeah, i would agree with that because like I said, it's only the one head that chipped and peeled. The head still sounds good. It just has a bare spot.
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