So I bought a pair of hats from a guy on evilBay.
They arrived. In a flat USPS Priority Mail cardboard envelope. ZERO padding whatsoever and the cymbals are coming out of the sides because they were not even secured inside the envelope.
Luckily there was no damage I can discover.
But the whole thing is sitting very badly with me right now. I made sure that I asked for insured shipping. I sure as hell didn't think I'd have to ask for the package to be... packaged.
I'm pondering my feedback options here. I feel like just posting a blistering negative just for justice's sake. To me, this is sheer irresponsibility with the customer's merchandise.
I have made mistakes in shipping (heck I shipping two cymbals to the wrong buyers at the same time) but I have never failed in at least trying to ensure the cymbals arrive unharmed.
Thoughts?
They arrived. In a flat USPS Priority Mail cardboard envelope. ZERO padding whatsoever and the cymbals are coming out of the sides because they were not even secured inside the envelope.
Luckily there was no damage I can discover.
But the whole thing is sitting very badly with me right now. I made sure that I asked for insured shipping. I sure as hell didn't think I'd have to ask for the package to be... packaged.
I'm pondering my feedback options here. I feel like just posting a blistering negative just for justice's sake. To me, this is sheer irresponsibility with the customer's merchandise.
I have made mistakes in shipping (heck I shipping two cymbals to the wrong buyers at the same time) but I have never failed in at least trying to ensure the cymbals arrive unharmed.
Thoughts?