Funny you should mention being ripped off.
I spent $750 USD on a full set of Imperial Cymbals, march 28th 2013. After having woto several rked with them before and loving the cymbals I ordered a fujurisdiction.... the months went by with no Cymbals. After Litterally 100's of emails bavk and forth between us, they refused to show me proof of them sending my order, claimed I must have already received them, as they didnt receive the order back in the mail... and refused to issue me any refund/replacement.
I submitted reports with the NSW Department of fair trading, who(due to it being and international matter) reffered me to the FTC, and the TX District attorney.
several complaints later on each, proved completely useless with absolutely NO reply from either organisation. I tried to talk with a few government funded Lawyers; who told me it was out of their jurystiction.... and I was stuck with nothing.
Finally in early 2014, they agreed to reship my order.
and of course, since then I've had no shipping confirmation, no reply, and no cymbals.
Jeff (owner) refuses to answer my emails, and their facebook page has been taken down.
so here I am, $1000 AUD out of pocket.... had to quit playing as I couldn't afford more cymbals....
with nothing to show for it.
**** you Imperial Cymbals.