rogue_drummer
Gold Member
Has anyone had any experience with Byassee Music store in Marion, Illimois? Good, Bad, Ugly?
I won their eBay auction for a store demo model Ludwig Epic Euro 6 piece kit and paid via Paypal on 9-11. As of today at 2:00 pm I still have not recieved word it has shipped. It was sopposed ot ship and be at my house by 9-17 but I keep getting the runaround whenever I call the store. So from payment on 9-11 to 9-21 ~ 10 days ~ it has sat in their store.
I've called 3 times - 9/17, 9-18, and 9-19 - and had 3 separate promises that it will "ship today". Not much excuse given other than the fact "the box the kick drum is to be shipped in was damaged - had to get another one".
So I filed a complaint with the eBay Customer Protection folks and filed a complaint with the Southern Illinois Better Business Bureau asking for immediate shipment or the immediate return of my money.
I all the years I'm gotten things off of eBay, this is very first time I've run into something like this. What got me into bidding on this kit was the music store's 100% score on eBay.
Anyways, FYI...if you get something from this Byassee Music Store in Marion, Illinois, beware and be cautious of what you are getting into.
Their online customer service is horrible. And the last sales rep I spoke with Wednesday 9-19 wasn't the nicest cat in the litter, so to speak.
I won their eBay auction for a store demo model Ludwig Epic Euro 6 piece kit and paid via Paypal on 9-11. As of today at 2:00 pm I still have not recieved word it has shipped. It was sopposed ot ship and be at my house by 9-17 but I keep getting the runaround whenever I call the store. So from payment on 9-11 to 9-21 ~ 10 days ~ it has sat in their store.
I've called 3 times - 9/17, 9-18, and 9-19 - and had 3 separate promises that it will "ship today". Not much excuse given other than the fact "the box the kick drum is to be shipped in was damaged - had to get another one".
So I filed a complaint with the eBay Customer Protection folks and filed a complaint with the Southern Illinois Better Business Bureau asking for immediate shipment or the immediate return of my money.
I all the years I'm gotten things off of eBay, this is very first time I've run into something like this. What got me into bidding on this kit was the music store's 100% score on eBay.
Anyways, FYI...if you get something from this Byassee Music Store in Marion, Illinois, beware and be cautious of what you are getting into.
Their online customer service is horrible. And the last sales rep I spoke with Wednesday 9-19 wasn't the nicest cat in the litter, so to speak.