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  #1  
Old 05-11-2012, 06:37 AM
TNA TNA is offline
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Default Pro Mark Praise

I just wanted to share my experience with Pro Mark recently. I have been using their sticks for a number of years now. (Shira Kashi Oak 5B Nylon Tip.) They feel great and have always been very durable. I must have either had some bad luck or just a bad batch of sticks recently because I was breaking quite a few tips off. I knew Pro Mark had a warranty on broken tips so I went online to try and find it. Well I couldn't find it and emailed them asking if they still had this warranty. I got a quick response back stating that they had moved their return section and was sent a link. I had 6 sticks that I shipped back with broken tips, so I figured I'd be getting 3 pairs. A week later I get 6 new pairs of sticks! I was so shocked that a company would actually care for their customer and have some faith in their product. I will be a Pro Mark user for life now.
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Old 05-11-2012, 06:41 AM
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jofizzm jofizzm is offline
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Default Re: Pro Mark Praise

That's awesome to hear! I'm a big fan of "the natural" 5b.
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  #3  
Old 05-11-2012, 03:39 PM
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marko138 marko138 is offline
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Default Re: Pro Mark Praise

I love Pro Mark sticks. I typically use the 747 hickory. Picked up a pair of oak sticks but I don't care for them.
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  #4  
Old 05-11-2012, 07:46 PM
The Edge The Edge is offline
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Default Re: Pro Mark Praise

Awesome. I'm.digging my 5b pro rounds.
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  #5  
Old 05-14-2012, 11:23 PM
EvansSpecialist EvansSpecialist is offline
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Default Re: Pro Mark Praise

Glad you got the sticks and that all is working well. We stand behind all of our products 100% and will do whatever it takes to make a situation right if we feel there has been an issue. Thanks for the support!
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