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  #1  
Old 12-26-2006, 04:12 PM
gmrakich gmrakich is offline
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Default Thank You Pearl

I sent a two year old Eliminator single kick pedal back to them for repair under warrenty (3 year 100% coverage) The hindge pin hand come loose and would not tighten up. I get back from a gig trip to the Carolina's and there on my front porch was a big box. Inside was a BRAND NEW Pearl Eliminator DOUBLE kick pedal. No note as to why the upgrade, but I'll take it.
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  #2  
Old 12-26-2006, 06:18 PM
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weegs51690 weegs51690 is offline
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Default Re: Thank You Pearl

yeah the spring on my pedal broke and they sent me like 8 gibralter replacement springs. pearl has great warranty coverage and great customer service.
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  #3  
Old 12-26-2006, 08:22 PM
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harryconway harryconway is offline
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Default Re: Thank You Pearl

Quite a score. And just in time for "the holiday's".
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  #4  
Old 12-26-2006, 08:22 PM
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Default Re: Thank You Pearl

What a treat, and so kind. Just don't tell them, they might want it back.
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  #5  
Old 12-26-2006, 09:21 PM
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GRUNTERSDAD GRUNTERSDAD is offline
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Default Re: Thank You Pearl

ITS nice to hear good customer service news. Alot of companies will replace or repair at their discretion. They may have found other problems, so play on man. Congrats.
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  #6  
Old 12-27-2006, 04:54 AM
gmrakich gmrakich is offline
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Default Re: Thank You Pearl

Strange thing is that it was just left on my front porch, not shipped via ups or dhl or fedex. Just the box the carry case and pedal are inside. real strange like they drove up from TN or something just to dropped it off.
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  #7  
Old 12-27-2006, 05:24 AM
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Default Re: Thank You Pearl

Sounds great! I will accept any free pedal (that is worth it)! Axis has really good insurance too, very good company to work with.

Peace
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  #8  
Old 12-31-2006, 04:37 AM
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tamadrummer132 tamadrummer132 is offline
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Default Re: Thank You Pearl

-calls pearl telling them my pedal broke in half-

lol jk.

sweet deal tho! if you dont like ur pedal u can trade for my IC x)
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  #9  
Old 03-17-2008, 09:49 PM
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Default Re: Thank You Pearl

yeah...... my... pedal broke too........ nudge, nudge, wink, wink, say no more. nice anyway
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  #10  
Old 03-17-2008, 11:00 PM
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Default Re: Thank You Pearl

talk about reviving an old thread ;)

Alex
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