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  #1  
Old 07-02-2014, 09:02 AM
jon jon is offline
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Join Date: Sep 2013
Posts: 13
Default DTX502 two issues

Hi there I have Version One ( in case firmware has been updated)

Issue One ----Rimshot hit causes next snare hit to be very loud ( high velocity )

It has been a year since I noticed this. It has been 6 months since Yamaha Canada
admitted it was a problem in version one that Yamaha Japan was working on. I have been politely quiet about it but... been a long time and no word about a fix.

Issue two---- The ride volume in the global mixer does not adjust. I just noticed this so it may just be something on my module. Initialized and pulled out the cable, no help.
Any thoughts?
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  #2  
Old 07-02-2014, 11:46 AM
jon jon is offline
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Default Re: DTX502 two issues

To be clear about issue one

I said rimshot but I mean the right side rim of the snare rim as you face it....
side stick?
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  #3  
Old 07-02-2014, 07:58 PM
DTX Product Specialist DTX Product Specialist is offline
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Posts: 63
Default Re: DTX502 two issues

Quote:
Originally Posted by jon View Post
To be clear about issue one

I said rimshot but I mean the right side rim of the snare rim as you face it....
side stick?
Hello,

Are you based in Canada? If so please contact Yamaha Canada for a referral to a Yamaha service center to update the DTX502. Let me know if this helps.

DTX Product Specialist
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  #4  
Old 07-03-2014, 12:03 AM
jon jon is offline
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Default Re: DTX502 two issues

Just sent a reminder to yamaha canada that they were going to
let me know when there was a firmware update.

Product specialist--- what firmware is presently shipping in module--- 1.x 2.x ?

yamaha canada seem to think firmware can be updated thru usb.
I assumed chip or board. Could it really be done via USB?

Thanks
Jon
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  #5  
Old 07-03-2014, 07:38 PM
DTX Product Specialist DTX Product Specialist is offline
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Posts: 63
Default Re: DTX502 two issues

Quote:
Originally Posted by jon View Post
Just sent a reminder to yamaha canada that they were going to
let me know when there was a firmware update.

Product specialist--- what firmware is presently shipping in module--- 1.x 2.x ?

yamaha canada seem to think firmware can be updated thru usb.
I assumed chip or board. Could it really be done via USB?

Thanks
Jon
The current version of the firmware is version 1. Yamaha Canada will be able to get back to you about the firmware.
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  #6  
Old 07-04-2014, 10:57 PM
jon jon is offline
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Join Date: Sep 2013
Posts: 13
Default Re: DTX502 two issues

Thanks for your replies

Yamaha Canada has not got back yet, probably getting some info from
Japan before reply.

I'm surprised no one else has mentioned the issue. I'm playing open handed
and I am a beginner, might be why I bumped into this where others have not.

BTW it is an issue even when triggering computer kits. High velocity midi info
is just held until you make that next hit. If the next hit is the snare... it is loud...
if the next hit is a tom no problem.
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  #7  
Old 07-04-2014, 11:03 PM
jon jon is offline
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Join Date: Sep 2013
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Default Re: DTX502 two issues

One last comment

Retailer was happy to switch out the module for me. We tested other module
and other snare in the store, same problem so no point switching.
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