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Old 06-04-2013, 10:04 AM
lsits's Avatar
lsits lsits is offline
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Location: Riverside, CA
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Default TASCAM US 1800 audio interface

I'm looking to purchase an audio interface. I've done some research and have searched the forums already. The TASCAM US 1800 is mentioned and recommended on numerous threads. I also looked on a few home recording forms and there were some issues that were brought up that weren't addressed here.

First of all, the features of the US 1800 meet or exceed all of my needs. My concern is over reliability and warranty issues. Numerous users have reported that their unit would output static or stop working suddenly for no apparent reason. Sometimes a simple reboot would take care of the problem. Sometimes the unit would be defective and would need to be replaced or repaired. Which brings up the warranty issue. People have reported that since the US 1800 is packaged with Cubase LE, It cannot be returned and can only be repaired. I think that even though it has a one or two year warranty, after 90 days only the parts are covered, not the labor.

Has anyone experienced anything like this? Even though it is very affordable, I don't want to spend $250 for something that will turn into a doorstop six months down the road. I would much rather spend a little more money in order to get a more robust interface.

I started with nothing and still have most of it left.
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Old 06-04-2013, 01:28 PM
drum4fun27302 drum4fun27302 is offline
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Default Re: TASCAM US 1800 audio interface

I had no issues with mine whatsoever. Only problem I had was to put some pillows under the laptop (bass drum vibrations was screwing it up).
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Old 06-04-2013, 11:26 PM
Embalmer Embalmer is offline
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Default Re: TASCAM US 1800 audio interface

I've had mine over a year, with absolutely no issues at all. I did get Guitar Center's extended warranty for 2 years because of the type of gear it is.
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Old 06-05-2013, 01:16 PM
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Xero Talent Xero Talent is offline
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Location: Ottawa, ON
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Default Re: TASCAM US 1800 audio interface

Never had issues with mine, had it over 2 years now and recorded over 200 hours with it.

No idea why people would say the warranty on the hardware will not accept returns just because it is packaged with Cubase. That makes no sense. It's not like Cubase is tied to the serial number of the device. I call bullshit on that one.

Best bang for the buck. You won't find a better device for the price and the number of options (individual monitor/headphone outs, 16 outputs, 8 XLR, etc, etc).
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