cdrums21
Gold Member
After many, and I mean many instances of Remo's coating wearing off almost instantly on the heads I've gotten (coated emp, coated CS reverse dot, coated ambassador, coated vintage emp) I sent an email to their customer service department to explain my frustration and see if they are aware of the problem. Of course, on a previous email about the topic submitted some 2 years ago, the reply was very generic, not really recognizing a problem, and stating that they stand behind the coating 100%. Well, the coating 100% sucks from my perspective and it is a major problem and concern IMO. I've since switched brands for some applications, but I love the Remo sound and wish this wasn't an issue. It was never an issue in the past, but in the last year or so it has been really bad. Anyone else fire off an email to Remo about this topic?