jameswadewilson
Member
A few months ago the main pedal bearing (the one the spring attaches to) started sticking then started wearing through.
While the difficulty in playing this has helped with strength and endurance I'd really like to get a replacement. I've moved the bearing from the auxiliary pedal to the main pedal to get by, but now I'm back to a single pedal.
These are only about a year and a half old and should still be under warranty. Phone calls and emails to Guitar Center where I bought the pedal have not gotten me replies back, much less a replacement. This treatment after I spent thousands and thousands of dollars with them!
DW has no phone number on their web site that I can see. I have been promised replacement bearings from them twice via email, but haven't received them after waiting a couple of months. Now they don't even reply to my emails.
I'm pretty disappointed in DW and Guitar Center. Does anyone know how I can get through to someone at these companies that cares enough to send me a simple under $5.00 part?
This seems to be a pretty generic inexpensive bearing, can I get one from somewhere else?
While the difficulty in playing this has helped with strength and endurance I'd really like to get a replacement. I've moved the bearing from the auxiliary pedal to the main pedal to get by, but now I'm back to a single pedal.
These are only about a year and a half old and should still be under warranty. Phone calls and emails to Guitar Center where I bought the pedal have not gotten me replies back, much less a replacement. This treatment after I spent thousands and thousands of dollars with them!
DW has no phone number on their web site that I can see. I have been promised replacement bearings from them twice via email, but haven't received them after waiting a couple of months. Now they don't even reply to my emails.
I'm pretty disappointed in DW and Guitar Center. Does anyone know how I can get through to someone at these companies that cares enough to send me a simple under $5.00 part?
This seems to be a pretty generic inexpensive bearing, can I get one from somewhere else?