Hey, thanks guys for the tip. I bought it on ebay-no returns-- so I can't take it back to the dealer so I'll try to find a strap on ebay..any suggestions for brand etc? I used a rogers Swiv for years and remember the hassle with the leather. I also noticed that the second generation pedals have two washers on each side of the heel plate where mine has one on each side.
I didn't notice a visual difference, both were black but the newer one seemed a bit firmer I think. What I can say is the issue came up, was resolved and never returned.Is there any visual difference in the old and new straps? If there is, could someone post some pictures comparing them.
I had a1st generation strap and I went through the same thing you did. I contacted Sonor directly, explained in detail what happened and left my address in the email. A week later a package arrived from Sonor with two of the newer straps. Great customer service. No problems with the new strap.
About the Perfect Balance pedal I got a week ago. After the strap being a "first generation" that bottomed out, I got a gibralter one from a local store. It makes the pedal work fine after a week of gigs. Problem is that it doesn't fold down as it should due to the shorter strap. This being one of the big selling features for me is a drag. As it is now it's like another big pedal that takes up a lot of room in my hardware bag. I contacted a dealer in Portland that said he had the same problem and is going to send me the updated second generation strap from Sonor..
All in all I really like the feel and am hopeful that this issue will not carry on after I get the new strap.