Originally Posted by Boom
Beware of Drum world though. You can see from my other threads on the DW kit I ordered there. The kit had issues and they totally blew me off until I had to get an attorney before they would even help me with it. And they never even looked at the kit and received it damaged, sticking out of boxes and still had me take it home.
Worst customer service of anything I've ever had. Just wanted to pass that along as I'd want to know if it happened to someone else.
If they left you hanging to the point you needed a lawyer, that's rough. I have been shopping there since 1978 (no lie) and never an issue. Usually, a DW problem is dealt with DW directly, but if they legit screwed you it's good you hold them accountable and share the experience.