Originally Posted by markdrum
Have you tried contacting them? I've been using them for awhile and I've always had good luck. The lugs might be on backorder. I'd check with them. Drumfactorydirect has always been really responsive when I've ordered from them.
Oh my apologies! I didn't see you were talking about a different website. I am starting to wish I went with them, I went with drummaker cause they've gotten good reviews but very slow so far. I'll remember them for next time! :) thanks