Originally Posted by bermuda
It's also a bit embarrassing for me as an artist who helps toot their horn. My reputation and judgement for choosing Ludwig also comes into question when these things occur.
Not a bit of it Jon. You choose Ludwig because you like them. You're not their QA department, but I'm not surprised that a man of your integrity feels a little bit of discomfort by association. It happens, but it's what happens next that defines the company, & indeed, the dealer.