Originally Posted by larryace
I have to commend Ben (Evans Specialist). He and his company really do make good on any complaint. That goes a long way in my book. I don't normally utilize the policy, but I did once. I had a head that pulled out of the collar. Hey nothing is perfect, it's how it's handled that separates the upstanding companies from the rest. Evans is an upstanding company and they have my business and loyalty because of their products and the way they stand by them and make it right when a less than perfect head slips past.
Cheers all day long to Ben Smith and Evans heads.
You're too kind. Thanks the acknowledgment. Cheers!