Re: Vic Firth Signature Sticks - Weird break
Just a quick follow-up.................
I called the number for Vic Firth on their website and the most amazing thing happened..............
a human answered!
She was one of the most courteous people I have ever spoken to. She was apologetic and asked if I could send her a pic along with a short description of what happened.
Within three days, I had a couple of new pairs of sticks on my doorstep, along with some extras they threw in.
I can honestly say that VF provided the best customer service I have ever experienced and they now have a loyal and dedicated customer for life.