Originally Posted by gr82bagn
I had a1st generation strap and I went through the same thing you did. I contacted Sonor directly, explained in detail what happened and left my address in the email. A week later a package arrived from Sonor with two of the newer straps. Great customer service. No problems with the new strap.
I'll try contacting Sonor-that's good to know-- But I drill a hole in the strap about 3/4" and haven't noticed the problem again. I'll use it on the gig this weekend and give an update.